Real Estate Office Coordinator in Poblenou, Barcelona

Join the Coldwell Banker® brand and become part of one of the most prestigious real estate networks in the world!

Are you passionate about the real estate sector? Would you like to develop your career in an international company? This is your opportunity to collaborate with us.

At Coldwell Banker®, our priority is to help both our clients and our advisors turn their projects into reality. As a Coordinator, you will play a key role in the success of the office by supporting our advisors’ activities and contributing to delivering exceptional service to our clients. All of this is backed by the strength of an international brand and cutting-edge technological tools.

Who are we?

Coldwell Banker® is one of the world’s leading real estate networks specializing in high-end property brokerage. Founded in the United States in 1906, it now has more than 3,000 franchises and over 100,000 advisors in more than 45 countries.

Our network shares a common purpose: to provide real estate services of excellence and a distinctive client experience in every transaction. We firmly believe that the essence of our work lies in delivering a professional, personal and client-focused service while building long-lasting relationships based on trust.

What will your responsibilities be?

You will be responsible for coordinating the commercial and administrative operations of the real estate office to ensure that activities run as efficiently and productively as possible:

• Customer service: assisting clients through all agency communication channels (in person, phone, email, social media).
• Commercial management: lead management, CRM updates and management, commercial agenda coordination.
• Administrative management: creation, monitoring and organization of administrative processes and documentation generated by the agency’s activity.
• Online marketing: creation and publication of content on partner portals and the agency’s social media channels, and development of the brand image at a local level.
• Communication: supporting and coordinating communication between clients, advisors and management to minimize downtime and streamline operations.
• Support to the Agency Director: assisting with various tasks and acting as the Director’s right hand.
• Real estate advisory: depending on the agency’s needs and your interest, you may also work as a real estate advisor.

Are you the person we are looking for?

• Minimum 3 years of experience as a real estate agency coordinator, real estate advisor, administrative professional in the real estate sector, lawyer or property manager, preferably in the premium and/or luxury segment.
• Higher education: minimum vocational training in Administrative Management, Business or Marketing; preferably a degree in Business, Marketing, Economics or Law. Candidates with a legal background and commercial experience will be highly valued.
• Excellent commercial management skills: organized, systematic and results-oriented.
• A proactive and solution-oriented attitude, with a passion for doing things well and a strong focus on client and advisor satisfaction.
• Knowledge of the Valencia city real estate market and surrounding areas.
• Native-level Spanish and excellent English, both written and spoken (minimum C1 level with experience living in English-speaking countries). Other languages are highly valued (German, Dutch, French, Russian, Chinese, Arabic).
• Strong command of office tools (Microsoft Office, Google Suite). Experience with CRM systems and social media is an advantage.